BIS – Issue with Blackberry Tour
July 20, 2009 – 11:39 amAs a new Blackberry user, I was not aware of the BIS, the Blackberry Internet Service, when I set up my Blackberry for the first time. Basically, the BIS allows you to manage your email accounts that are used on the Blackberry, like the Display name for sent email, and the annoying “Sent from my Blackberry” signature.
To get to the BIS interface for your carrier, just search “[carrier] BIS” in Google. For example, search “Verizon BIS” to get to https://bis.na.blackberry.com/html?brand=vzw
If you set up your email on your device, however, you probably get this message:
Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service.
I struggled with this error for a bit, until I found these two resources. The second one shows how to enable your account to use the BIS. Note, however, that the “Create User Name” option is now in the Menu (click the menu button once you’re in the Email Settings) on the Blackberry Tour. Once you set this up you should be good to go for your BIS account.
How to change the login mode for a BlackBerry Internet Service 2.4 account
